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"Microsoft Visio has stopped working..."

I had to search various forums before I could find a solution, so I decided I'll write it up for the benefit of all.

Problem:
When you exit Microsoft Visio 2007, you get the following error:

"Microsoft Visio has stopped working; A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

Reason:
This problem happens due to the failure of "Send to Bluetooth" add-in in Microsoft Visio 2007 in Windows Vista systems.

Solution:
We need to disable the "Send to Bluetooth" add-in. But when you try to disable the add-in in Tools >> Trust Center >> Add-ins, you get the following error.

"The connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE cannot be changed".

The trick is to start Visio as an administrator.

The steps are:
  1. Go to C:\Program Files\Microsoft Office\Office12.
  2. In this folder, right click Visio.exe, and select "Run as Administrator".
  3. Go to Tools >> Trust Center >> Add-ins.
  4. At the bottom of the Trust Center dialog box, select Com Add-ins in the manage dropdown and click Go.
  5. Uncheck "Send to Bluetooth" checkbox.
  6. Click OK, and Exit Visio.
  7. You should not see this problem again.

Comments

  1. That's not possible. I just check the website for some Visio Add ins i wanted, it is working fine.
    Check the site http://visiotoolbox.com/downloads/addins/

    If your software is facing any issues you should report it Microsoft directly.

    ReplyDelete
  2. Thanks for your recommendation.

    ReplyDelete
  3. Thanks a ton... it realy helped. My technology team wasnt able to help me iwth this... u are a genius.. cheers!

    ReplyDelete
  4. Does anyone know how to do this in Visio 2010? It all worked till I got to the Add-ins page. I can see the bluetooth add-in, but there is no checkbox. If anyone has removed it in the 2010 version, please help! Thank you.

    ReplyDelete
  5. Nevermind -- just checked again and found the checkbox. So far so good -- meaning no crashes when I tried to save changes...

    ReplyDelete
  6. YAHHOO!!!! THANKS MAN !!!!!

    ReplyDelete
  7. Thanks a lot! What a bug! You naughty microsoft, at the age of 37, you still being naughty!

    ReplyDelete

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